The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
In the note to seller box at checkout you will enter the initials or name to be embroidered. You will also enter the thread color
For a 3 letter monogram you will enter
first name INITIAL, last name INITIAL and middle name INITIAL
If your name is Mary Ann Cooper
THREAD COLOR: Navy
For name ( max 9 letters, NO special characters)
THREAD COLOR: Red
Please be advised if you don't choose the thread color we will choose it for you.
Do not hesitate to contact us if you have any questions that were not covered here.
Your item will be shipped within 1-2 weeks unless otherwise notified.
Most times we process order within 1-3 business days
Please know that by upgrading the shipping it will not change the processing time which is 1-2 weeks
While packages generally arrive MUCH sooner, please allow the post office up to 2 weeks for Domestic delivery & up to 4-5 weeks for International delivery.
We are not responsible for any delays, damages or loss of items after the packages are accepted by USPS (United States Postal Service).
Please keep in mind that the postal service is always changing their polices.
Thank you for your understanding!
Please remember that shipping around any holiday can be very unpredictable and Priority Upgrades are recommended to ensure faster delivery times!
We reserve the right to not make any changes to orders after receiving them. It is at our discretion whether or not to accept making changes to orders after receiving them.
We DO NOT make changes to shipping addresses. We only ship to the address associated with the order!
PLEASE make sure you have the correct shipping address before placing the order. If you are shipping the order as a gift to an address other than yours, please update the address before placing your order.